🛡️ Delete your SafeGrid account
This page explains how to delete your account in the SafeGrid Security app (by SafeGrid), and what happens to your data.
Delete inside the app (immediate)
- Open the SafeGrid app and sign in.
- Go to Profile → Settings.
- Tap Delete account and confirm.
Or request deletion by email
Email support@safegrid.online from the email address registered on your account, with the subject "Delete my account". We action requests within 7 days.
What is deleted
- Your login and profile (name, email, phone number, profile photo)
- Your emergency contacts and personal settings
- Your device/push registration and location history
- Your membership of every community roster
What is kept
- Incident reports and community safety records you contributed remain part of that community's operational record, no longer linked to your identity.
- Residual copies in encrypted backups are purged automatically within 7 days.
You can also ask us to remove specific data (for example a photo) without deleting your account — email the address above.