Neighbourhood watch.
Organised.Patrol automation.
Built in.WhatsApp in.
Incidents out.AI assisted.
Human-decided.Cameras, drones, radio.
One grid.

The control room is the beating heart of SafeGrid. Controllers see every open incident, every patrol unit and every alert on one live map, with a dispatch console to assign responders, broadcast alerts and drive an incident from first report to resolution.

• Live positions of every on-duty patroller
• One-click dispatch with responder confirmations
• Critical incidents always surface on top
• Situation-room popups the moment something happens

Every community keeps its own emergency directory — local police, medical services, security companies, utilities and specialists — available to every member with one tap to call or WhatsApp, on web and mobile.

• Per-community directory, managed by your admins
• Tap-to-call and WhatsApp from any device
• Categories for police, medical, rescue, utilities
• Available offline in the mobile app

Share local safety knowledge where people will actually see it. Admins publish safety tips and draw no-go zones directly on the community map — members get an automatic alert when they enter a flagged area.

• Draw zones on the map, no technical skills needed
• Automatic proximity alerts for members
• Safety tips feed on web and mobile

Draw zones on the site map and every incident and camera is placed in its zone for you. Patrollers see the zone on their map and in their alerts, the control room can focus on one zone at a time, and the site report counts incidents, camera sightings and patrols per zone.

• Draw and reshape zones on the map
• Incidents and cameras get their zone automatically
• Members cover every zone or only some, with a default view
• Per-zone counts in the site report

Not everyone needs an account. Generate a safe link for guests, children, staff or elderly relatives — they get one-tap SOS, medical and police alerts that land straight in your control room, with no app install and no sign-up.

• One-tap SOS, medical and police alerts
• No app, no account, no friction
• Alerts flow into your control room like any other
• Perfect for guest houses and B&Bs

Keep institutional memory instead of losing it in chat history. The POI register holds photos, descriptions, vehicles and notes — and SafeGrid automatically links new incidents to known persons by name match at ingestion.

• Photos, aliases, vehicles and notes per person
• Automatic name-matching on every new incident
• Incident history per person, in one place

Turn activity into insight. Dashboards show incident trends, patrol coverage, hotspots and member activity — with exports your committee can hand to the police or funders without any manual spreadsheet work.

• Incident heatmaps and trend lines
• Patrol coverage and efficiency stats
• Excel and PDF exports
• Official police-coded crime listings where applicable

Most communities already live on WhatsApp — SafeGrid meets them there. Connect your group and AI monitors it: genuine reports become incidents with severity, location and media attached; the reporter is matched to a member; and the control room lights up in seconds, without anyone changing how they report.

• AI classification of group messages
• Photos, voice notes and location captured
• Voice notes transcribed, images read
• Reporter matched to your member list
• Nothing changes for your residents

Every phone becomes a radio. Push-to-talk connects on-duty members and the control room on one channel, shows who's talking, and records transmissions to a rolling 24-hour radio log so a missed call-out can be replayed instead of repeated.

• Push-to-talk on web and mobile
• Live "who's talking" indicators
• 24-hour recorded radio log with playback
• Radio bulletins with delivery receipts

When minutes matter, SafeGrid turns responders into a search party. It projects how far the subject could have travelled since the incident — on foot, running, cycling or driving — and lays a labelled search grid over the area. The first responder holds the scene; every other responder is assigned their own cell with one-tap navigation to it.

• Travel-reach radius that grows in real time
• Automatic grid cells as responders acknowledge
• Scene commander stays with the caller
• Each searcher navigates to their own cell

Every incoming report gets an AI first-pass: severity graded, category assigned, names, vehicles, times and locations extracted, and a suggested response for the controller. Photos are read too — a break-in photographed is a break-in captured.

• Automatic severity and categorisation
• Detail extraction from text, voice and images
• Suggested response per incident
• One-click AI reclassification with preview

Most IP cameras can send their pictures to SafeGrid, directly or through the recorder software already on site. When a camera sees a person, patrollers get a footprint on the Live map with the picture, the Sightings list fills with the last hour, and after-hours alarms can raise an incident by themselves with the picture attached. Live video stays on your local network.

• Footprints and pictures on the patrol map
• Sightings from the last hour, per camera
• Night alarms raise incidents with the picture attached
• Foot-traffic history for every camera

SafeGrid treats drones as first-class responders. Fly missions from the drone console, watch the live position on the ops map, and dispatch a drone to an incident for immediate eyes-on while ground units are still en route.

• Drone-to-incident dispatch
• Live flight tracking on the ops map
• Fleet register with flight logs
• Scheduled patrol missions

SafeGrid compares actual patrol coverage against incident hotspots and tells you, street by street, where to increase presence and where effort is being spent on quiet zones. The same view exports as a PDF for your next planning meeting.

• Coverage measured from real GPS patrols
• Hotspot vs patrol mismatch map
• Street-level increase/hold recommendations
• PDF export for planning meetings

Patrol shifts write themselves into the log book: start and end times, distance travelled, vehicle used, and any notes. Manual entries are supported too, and the whole book filters by member, vehicle and date with one-click Excel export.

• Automatic entries from live patrol tracking
• Kilometres and duration recorded per shift
• Filter by member, vehicle, source or date
• Calendar view and Excel export

A radio you haven't tested is a radio you don't have. SafeGrid runs radio checks across the on-duty team and shows exactly who received and acknowledged, so the controller starts every shift knowing the net is up.

• One-tap radio check to the whole shift
• Per-member delivery and acknowledgement
• Reachability status on every surface

From planning to accountability in one flow: build shift templates and rosters, run a formal roll call at shift start, and let live duty tracking record who was actually on the ground versus who was planned.

• Shift templates and recurring rosters
• Formal roll call with attendance
• Live on-patrol panel for informal shifts
• Duty history per member

Set up your monthly committee or community meeting once and SafeGrid handles the rhythm: recurrence, reminders to the right people, and attendance recorded against members.

• Recurring meeting schedules
• Automatic reminders to members
• Attendance tracking

Reporting that used to take a weekend now takes a click. Generate branded PDF site reports with maps, patrol statistics and incident breakdowns; let AI draft the management summary from your real numbers; and produce shareable publicity cards for your community channels.

• Branded PDF site reports with maps
• AI management summaries from real statistics
• Publicity cards for social sharing
• Excel exports throughout

Give your members credibility at the gate. The card designer lays out your branding, member photo, role and details; print individual cards or full batches, ready for lamination.

• Drag-and-drop card designer
• Member photos and roles pulled automatically
• Batch printing for the whole team

SafeGrid wears your identity, not ours. Each community sets its own logo and colour palette, and the mobile app, web portal, ID cards, publicity cards and PDF reports all follow — so members see their organisation, professionally presented.

• Full colour palette per community
• Logo on app, web, cards and reports
• Per-branch branding for multi-site organisations

For organisations that carry, accountability is everything. The armoury module registers each weapon, records every issue and return against a member, and keeps the audit trail your compliance officer actually needs.

• Serial-numbered weapon register
• Issue and return signed against members
• Full movement history per weapon

Stop losing kit between shifts. Build your equipment catalogue, define the standard kit per role per shift, and track issues and returns so the 02:00 patrol never leaves without a charged radio again.

• Equipment catalogue with quantities
• Standard kit matrix per role and shift
• Issue and return tracking

Track the wheels of the operation. Register community vehicles and member vehicles, link them to patrol shifts and log-book entries, and see utilisation per vehicle over time.

• Community and personal vehicle registers
• Vehicle linked to every patrol log
• Utilisation visible per vehicle

Built multi-tenant from day one. A security company, federation or umbrella body runs many sites under one organisation: group-level dashboards and reporting across all branches, while each site keeps its own members, branding and data. Area roll-ups combine adjacent sites' picture without double counting.

• Unlimited sites under one organisation
• Cross-site dashboards for coordinators
• Per-site data sovereignty and branding
• Area-level crime roll-ups

Crime does not stop at a suburb boundary, so neither should the watch. A site can offer neighbouring watches a cooperation link, and each side chooses what it shares: incident alerts, persons and vehicles of interest, patrol availability, radio, or equipment on loan. Nothing crosses the boundary without both committees consenting, and either side can withdraw at any time. Each site keeps its own data, members and reports.

• Consent on both sides, revocable at any time
• Choose what to share: alerts, POI/VOI, patrols, radio, resources
• A vehicle flagged in one suburb is known in the next
• Each site keeps its own data and reports